Hard work and high impact
My Journey
Partner Connect Supplier Portal
2022- current
Digitalism Enterprise Social Network
2018 - current
Built a custom internal social platform to replace SharePoint, which couldn't support the desired interactive features. Designed with sustainability and usability in mind, the solution promoted real-time collaboration among inner teams, enabling dynamic content sharing and supporting Worten’s broader digital transformation strategy.
AI Cogibot
2018 - current
Developed a SaaS conversational platform for small and medium e-commerces, focused on improving customer navigation and automating support flows. The chatbot acted as a virtual shopping assistant, integrating IBM Watson to deliver dynamic, AI-driven interactions tailored to each business's catalog and service structure.
Customer Complaints & Social Channels
2018 - current
Structured a unified experience for handling customer complaints across public digital channels like Reclame Aqui, social media, and regulatory portals. The solution aimed to ensure compliance, centralize responses, and improve service quality in high-visibility environments, aligning brand protection with legal and customer care strategies.
Digital Account Opening
2018 - current
Designed a digital onboarding journey for new customers, aligning KYC regulations with mobile-first user expectations. The solution focused on streamlining data capture, document validation, and contract generation, enabling a compliant and frictionless account opening process fully integrated with the bank’s core systems.
Projeto
2018 - current
Projeto
2018 - current
Projeto
2018 - current
Projeto
2018 - current
Led the modernization of Worten’s B2B supplier portal, replacing manual tasks with a digital platform for real-time financial tracking, product creation, and order monitoring. The solution enhanced supplier autonomy, reduced friction, and ensured GDPR-compliant data exchange across business units.
Awards & Recognitions
-
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.
-
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.
-
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.
-
Item description
Make it stand out
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.
Client
Name here
Year
01/01/000
Current & Previous Clients
Dream it
Build it
Sell it
Grow it
“It all begins with an idea. Maybe you want to launch a business.”
Keith Finley
“It all begins with an idea. Maybe you want to launch a business.”
Monet Goode
“It all begins with an idea. Maybe you want to launch a business.”
Channing Lee
