Product Portfolio
A decade of digital impact across industries
Partner Connect - Supplier Management Portal
2022- current
Led the modernization of Worten’s B2B supplier portal, replacing manual tasks with a digital platform for real-time financial tracking, product creation, and order monitoring. The solution enhanced supplier autonomy, reduced friction, and ensured GDPR-compliant data exchange across business units.
Digitalism - Enterprise Social Network
2022 - 2022
Built a custom internal social platform to replace SharePoint, which couldn't support the desired interactive features. Designed with sustainability and usability in mind, the solution promoted real-time collaboration among inner teams, enabling dynamic content sharing and supporting Worten’s broader digital transformation strategy.
Order it - Article Lifecycle Management
2023 - 2024
Designed to manage the end-to-end lifecycle of commercial items, Order It enables category managers to create, update, and deactivate SKUs across multiple systems. The platform ensures alignment between internal validations, fiscal requirements, and supplier input, acting as a central hub for article governance in retail operations.
Cogibot - Saas AI chatbot
2018 - 2021
Developed a SaaS conversational platform for small and medium e-commerces, focused on improving customer navigation and automating support flows. The chatbot acted as a virtual shopping assistant, integrating IBM Watson to deliver dynamic, AI-driven interactions tailored to each business's catalog and service structure.
Customer Complaints & Social Channels
2014 - 2015
Structured a unified experience for handling customer complaints across public digital channels like Reclame Aqui, social media, and regulatory portals. The solution aimed to ensure compliance, centralize responses, and improve service quality in high-visibility environments, aligning brand protection with legal and customer care strategies.
Digital Account Opening
2015 - 2017
Designed a digital onboarding journey for new customers, aligning KYC regulations with mobile-first user expectations. The solution focused on streamlining data capture, document validation, and contract generation, enabling a compliant and frictionless account opening process fully integrated with the bank’s core systems.
WhatsApp AI Assistant
2017 - 2017
Created a conversational experience within WhatsApp to automate customer service for credit card users. The assistant handled frequent interactions like due dates, limits, and alerts, aiming to reduce support demand while offering a secure, mobile-native solution aligned with the bank’s app ecosystem and regulatory standards.
“Has the necessary attitude for different moments in order to obtain the best negotiation. Objective and focused on delivering results to the client.”
Janaina Lajes
Data Scientist
“She has a direct way of communicating that makes it easier to solve problems. She always offers advice with kindness and shows a genuine interest in people's well-being.”
Bárbara Dias
Senior Mainframe Developer
“An unparalleled ability to think outside the box combined with an impeccable sense of responsibility.”
João Gravito
Business Manager